ZDPL’s IT, ITES & Telecom activities are managed by the following Groups / Group companies.

iSmart International Ltd - Embedded and Smart Card Solutions
iSmart International Ltd, the Software division of Zoom Developers, over the years has worked on various types of Smart Cards, Operating Systems, Point of Sale Terminals and P.C. based Smart Card Readers. The range of expertise tends from programming simple Memory Cards with P.C. based readers to more complex multi-application strong cryptographic cards requiring integration with EMV certified terminals. The Java Card and MULTOS Centers of Excellence work on creating Multi- Application Smart Card solutions to address Smart Card and Payment Industry needs. For more details visit the site www.ismartintl.com.

Zoom Developers Private Limited -E-Governance
This Group , based in Indore is into domestic E-Governance projects spread over Madhya Pradesh , Rajasthan , Maharashtra & others. They have developed smart card based applications ( the MANDI project ) for the State Agricultural Board, Madhya Pradesh for the wholesale food grain market. The application is targeted at farmers and individual market boards to enable them to stream line the operations of the market and for better cash management. Besides a number of other projects in diverse areas like GIS , the group has also successfully implemented domestic call centers for Customer Complaint Management at Indore for Madhya Pradesh State Electricity Board (MPSEB), and also for MSEB at several locations in Maharashtra.(Click here for detailed writeup )

iSmart BPO Services Pvt. Ltd. (formerly L&L Services Pvt. Ltd)
This company was formerly the domestic BPO wing of Pricewaterhouse Coopers (PWC) and has been operating since 1995. iSmart, over a period of time has developed strong BPO practices, including outsourcing methodologies, enabling clients to tap into proven resources and implementation methodologies to develop robust, secure & scalable solutions capable of delivering reliable services on a 24x7 basis. An ISO 9000 Certified company, it caters to BPO requirements of Multinational banks and new private sector banks. The company provides Full Service BPO – Call Center / Financial Accounting Financial BPO / Back Office services to a large number of domestic customers like Banks, ISP’s, Health Insurance providers etc. In addition it also provides CAD&CAE Solutions to Bechtel and others. It has a strength of over 2000 employees and has offices in 15 cities in India.

iSmart Business Solutions Pvt. Ltd.
The group has acquired an AGRO- ERP solutions company iSmart Business Solutions Pvt. Ltd (formerly known as Soft Systems Ltd. ) operating out of Cochin & Bangalore , and are targeting the lucrative Agro-based industry market. The company is marketing its AGRO-ERP products Harvest it 1.0 and Harvest it 2.0, which provide agri-businesses with end-to-end solutions that would make the entire agricultural process far simpler, more profitable and seamlessly integrated. Harvest it has several crop specific modules for Tea, Coffee, Winery , Oil Palm & tobacco. For more details visit the site http://www.ibspl.com

Astuto Telecom
Astuto Telecom is a communications products and Solutions Company headquartered in Santa Clara, CA, with offices in India, China, UAE and Singapore. Astuto is focused on high growth areas of Network Infrastructure (Metro Optical Network and Security Solutions), Network Management and Next-Gen Applications in Mobile and VoIP. Astuto is involved in several projects for providing telecom and IT infrastructure for e-governance and rural telephony through VSAT and other wireless technologies in India. The company has turnkey expertise, resulting in the capability of the company to deliver products and services for end-to-end system integration solutions. It has a master distributor arrangement in India & SAARC countries with NetDevices – USA for their Unified Services Gateways. It has also similar distributor arrangements with Wave –IP, a Broad Band Wireless Access Device for distribution in India and Sky Telephony, dealing in VoIP.

iSmart Panache – US based Global services company
Headquartered in Santa Clara , California iSmart Panache is a US based global services company with highly scalable delivery and sales capability in US and India. Panache’s leadership team members each have over ten years direct experience in the CRM Services and BPO markets. It specializes in delivering “build to Suit” Extended Customer Support Solutions for Technology Companies through a blended shore delivery model and state of the art business processes.

For more details about this company visit the website http://www.ismartpanache.com.